Last updated: March 2026
Organiik Naturopathy
This Privacy Policy applies to Organiik Naturopathy 64 820 324 059. If you have any
questions about this policy or how your information is handled, please contact Organiik
Naturopathy at organiikbyemi@gmail.com.
Organiik Naturopathy values your privacy and is committed to safeguarding the personal and
sensitive information of all individuals who interact with our business, including clients,
customers, contractors and suppliers.
This document explains how we collect, use, store and protect your information when you
interact with our services, website or communications. If you have any questions about this
policy or concerns about how your information is managed, please contact us.
We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
Because our website may be accessed internationally, we also aim to follow best practice
privacy standards including principles aligned with the General Data Protection Regulation
(GDPR) where relevant.
Personal Information
When you engage with Organiik Naturopathy through our website, services or
communications, we may collect certain types of personal information.
This information may include:
• Your name
• Email address
• Phone number
• Residential address (where required for consultations or product delivery)
• Preferences or interests related to our services
• Information about your goals, feedback or opinions relating to our offerings
• Information submitted when registering for events, downloads or newsletters
• IP address and information about your interaction with our website
• Professional details if you apply to work with us or collaborate with us
• Business information if you are a supplier or service providerThis information allows us to communicate with you, deliver services and improve the
experience we offer through our business.
How We Collect Personal Information
Personal information may be collected in a variety of ways when you interact with Organiik
Naturopathy. These situations may include when you:
• Contact us with a question or enquiry
• Subscribe to our newsletter or mailing list
• Register for an event, workshop or webinar
• Download a free resource or guide
• Book a consultation
• Purchase a product or service
• Interact with us via social media platforms such as Instagram or similar channels
• Provide feedback or testimonials
• Visit our website and allow analytics or cookies to collect usage data
• Are referred to us or introduced by a third party
Where possible, we collect information directly from you. However, in some circumstances
information may be received from third parties. If we become aware that information has
been obtained in a manner that does not comply with privacy laws, we will take steps to
remove or anonymise it.
If you choose not to provide certain requested information, it may limit our ability to provide
services or respond to your enquiry.
Why We Use Your Information
Information collected by Organiik Naturopathy may be used for purposes such as:
• Responding to enquiries or requests
• Delivering naturopathic consultations or services
• Processing purchases or bookings
• Improving our website, content or services
• Communicating updates, resources or offers related to our services• Understanding how users interact with our website
• Administrative or business management purposes
We only collect information where:
• You have knowingly provided it to us
• It is necessary to provide the services you requested
• We are legally required to collect it
• It is necessary to protect someone’s safety or wellbeing
• It supports legitimate administrative or operational processes
• It relates to legitimate marketing activities where you have the option to unsubscribe
Sensitive Health Information
Because Organiik Naturopathy provides health-related services, we may collect sensitive
information in order to provide appropriate care.
Sensitive information may include:
• Date of birth
• Health history and family health history
• Lifestyle information relevant to your health
• Current symptoms or conditions
• Information about medications, supplements or treatments
This information is only collected when necessary for consultations or services.
Sensitive information may be provided through:
• Intake forms completed before appointments
• Consultation discussions (online or in person)
• Secure practice management software such as Simple Clinic
• Email communication where you voluntarily provide information
Please note that while we take precautions, standard email communication may not always
be fully secure. If you need to share particularly sensitive information, you may contact us to
discuss alternative methods.The primary purpose of collecting this information is to ensure we can provide appropriate
naturopathic services and recommendations.
Storage and Protection of Sensitive Information
Organiik Naturopathy takes reasonable steps to ensure sensitive information is handled
securely.
Measures we take to protect information include:
• Password protected devices and systems
• Secure practice management software
• Restricted access to client files
• Two-factor authentication where possible
• Secure storage of digital records
Sensitive health records may be stored within our clinical practice software such as Simple
Clinic, which operates under its own security standards.
Only authorised personnel who require access for clinical or administrative purposes will be
permitted to view this information.
Information from Individuals Under 18
In some circumstances we may collect health information relating to individuals under the
age of 18.
This will only occur:
• With the knowledge and consent of a parent or legal guardian
• During consultations where a guardian is present or has provided consent
All information relating to minors is handled in accordance with this Privacy Policy.
Sharing and Disclosure of Information
We respect the confidentiality of your information and only share it where necessary to
provide services or meet legal obligations.
Your information may be shared in the following circumstances:
• When providing the services you have requested• When arranging testing, supplements or referrals
• When sending products or communications you have requested
• When working with trusted business service providers
• During professional supervision (information is de-identified)
• When you request that information be shared with another practitioner
Information may be shared with individuals or organisations such as:
• Employees or authorised team members
• Administrative or accounting services
• Technology or software providers
• Email marketing platforms
• Legal or financial advisors
• Website support providers
Any information shared is limited to what is reasonably necessary.
Legal Disclosure
We may disclose information where required or authorised by law.
This may occur in situations such as:
• Compliance with legal obligations or court orders
• Investigating suspected unlawful activities
• Responding to subpoenas or formal requests
• Situations where disclosure is required to prevent harm
International Data Transfers
Some of the service providers we use may operate outside Australia.
Where this occurs, we take reasonable steps to ensure these providers maintain appropriate
privacy protections.
However, these organisations may not be governed by Australian privacy legislation.Security of Information
Organiik Naturopathy takes appropriate technical and organisational measures to protect
personal information from loss, misuse, unauthorised access or disclosure.
These measures include:
• Secure file storage
• Access restrictions for sensitive information
• Data security procedures
• Periodic security reviews
Some of our service providers also manage information under their own privacy and security
frameworks. Examples include:
• Simple Clinic
• Mailchimp
• Squarespace
• Stripe
• Xero
We encourage you to review the privacy policies of these providers if you would like further
information.
Cookies and Website Analytics
Our website may use cookies and analytics tools to help us understand how visitors interact
with our website.
This information may include:
• Pages visited
• Time spent on the website
• Device or browser type
• General location data
Analytics tools such as Google Analytics allow us to improve website functionality and
content.
You can manage cookies through your browser settings if you prefer not to allow this type of
tracking.Accessing or Correcting Your Information
You have the right to request access to personal information we hold about you and to
request corrections if the information is inaccurate or outdated.
Requests for access or correction can be made by contacting us via email.
Unless restricted by law or confidentiality obligations, we will aim to respond to requests
within 30 days.
You may submit your concern in writing to organiikbyemi@gmail.com.
Complaints
If you believe that your privacy has been breached or you have concerns about how your
information has been handled, please contact us first so we can attempt to resolve the
matter.
If you are not satisfied with our response, you may lodge a complaint with:
• The Office of the Australian Information Commissioner
• The relevant health complaints body in your state or territory
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or
legal obligations.
The most recent version will always be available on our website.
Data Breach Notification
If we become aware of a serious data breach that could result in harm, we will promptly
assess the situation and take appropriate action.
Where required under Australian law, we will notify:
• The Office of the Australian Information Commissioner, and
• Any individuals whose information may be affected.
If you have any questions about this Privacy Policy, please contact:Organiik Naturopathy
64 820 324 059
organiikbyemi@gmail.com
Melbourne, Victoria, Australia